Repairs & Restorations
We provide expert, meticulous restoration and repair services, ensuring your jewelry maintains its timeless elegance and lasting sentimental value.
entrust us with your story
Jewellery Repair Services
Protect the story of your most cherished pieces.
Our skilled artisans specialize in all levels of repair, from simple chain mending to complex heirloom resetting. We apply our unmatched precision to every detail, ensuring the structural integrity and stunning appearance of your jewellery.
Utilizing the best of traditional craftsmanship and modern technology, we meticulously bring your pieces back to their original, spectacular condition.
Jewellery Type
Materials
Our Expertise
mending memories
Where Craftsmanship Meets Care
Cleaning & Refinishing
Over time, jewellery collects wear and residue. Through professional ultrasonic cleaning, re-polishing, and re-plating, we restore its natural brilliance while maintaining material integrity.
Stone Care & Replacement
Loose, missing, or damaged stones can be reset or replaced with precision. We match gemstones to your piece’s original cut, colour, and quality to maintain its cohesive look and emotional value.
We’re glad to assist you.
Frequently Asked Questions
Backed by years of experience, we carefully breathe new life into worn and damaged jewellery. From polishing surfaces to repairing delicate components, we ensure your treasured pieces regain their brilliance and are ready to be passed down for generations.
We're here to help you keep it beautiful
With nearly a century of craftsmanship, we understand that jewellery carries both sentimental and material worth. Our restoration team ensures your pieces remain secure, wearable, and radiant — for years to come.
How long do repairs or restorations take?
Some standard repairs can be completed on the same day, depending on the work required. More intricate restorations may take longer based on design complexity and material condition. We’ll provide an estimated timeline during your initial assessment and visit with us.
Can you work on pieces not originally from Poh Seng?
Yes. We’re happy to restore or repair jewellery purchased elsewhere, as long as the materials are suitable for safe handling and work.
Do you offer polishing or re-plating services?
Yes. We provide professional polishing and re-plating to renew lustre and finish without altering the design.
Can you replace missing stones?
Absolutely. We source and match stones — from diamonds to coloured gems — that align closely with the original piece for both aesthetic and sentimental consistency.
Will my jewellery look brand new after restoration?
Our goal is preservation, not replacement. While restored pieces often regain their original brilliance, we maintain their unique character and story wherever possible.
What if something feels off after I collect my jewellery?
Each restored piece is carefully inspected before handover. If you notice any issues after collection, you’re welcome to bring it back for a review — our team will gladly assess and advise on adjustments or care.
Signature Purple
Presented in Poh Seng’s royal purple gift bags and envelopes. Once reserved for royalty, now a mark of heritage.
Customer Services
Our dedicated team is always ready to assist you. Connect with us.
Gold Trade-in
We offer fair and transparent gold trade in services, allowing you to confidently exchange old pieces for our latest collections.
100% Natural Stones
We use only natural diamonds and coloured gemstones, carefully selected for authenticity, beauty and timeless value.
EXCELLENT Based on 87 reviews Posted on Ivy LeeTrustindex verifies that the original source of the review is Google. Gold price and workmenship lower than other shop, Ah Moon and other salegirls service good also. 👍Posted on Woo Kok KinTrustindex verifies that the original source of the review is Google. May has been very friendly, patient and customer oriented explaining the different gold trade in values and hardness. Highly recommended for her experience when you want to trade in very old gold jewellery.Posted on Belinda FooTrustindex verifies that the original source of the review is Google. Very good service.Posted on Esther GohTrustindex verifies that the original source of the review is Google. Very good service from Patrick... I will welcome you to come visit for your gold experience....Posted on Catherine SeowTrustindex verifies that the original source of the review is Google. Services by Moon very goodPosted on Xavier TanTrustindex verifies that the original source of the review is Google. Very good service from Patrick Yeo. He is able to deliver according to customer requiremens.Posted on Lau Kim NeoTrustindex verifies that the original source of the review is Google. Service good , price good and Ah moon goodPosted on Yanting QuekTrustindex verifies that the original source of the review is Google. Patrick has Excellent service. There are great variety of items. Had a great time and experience at the shop. Will visit again.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more